As social media, messaging platforms, and voice assistants like Alexa become more popular, customers now prefer conversational and chat-based interactions. In response, banks are leveraging artificial intelligence (AI) and natural language processing (NLP) technologies to provide conversational banking and virtual assistant services. IDBI Intech’s i-Mobot is an advanced social media banking platform deployed on WhatsApp, offering seamless digital customer onboarding and an enhanced customer experience (CX).
Experience the future of banking with i-Mobot, an innovative social media banking platform developed by IDBI Intech. Leveraging the power of Artificial Intelligence (AI) and Natural Language Processing (NLP), i-Mobot enables seamless customer interactions through popular social media channels, including WhatsApp.
Why Choose i-Mobot:
In a world driven by digital transformation, i-Mobot stands out by offering:
- Seamless Digital Onboarding: Effortlessly onboard customers through social media platforms.
- Multi-Channel Accessibility: Available on WhatsApp, with future expansions planned.
- Advanced NLP and AI Capabilities: Ensure accurate, human-like interactions.
- Scalable and Cost-Effective: Built using open-source technologies, adaptable to various business sizes.
- Multi-Language Support: Currently available in four regional languages.
Key Features
Business Benefits
i-Mobot expedites digital onboarding seamlessly through various social media platforms such as Whatsapp Banking. Communication becomes faster, easier, and more engaging. Implementation on WhatsApp provides personal consultation and direct contact to customers and to keep communication flowing.
