M. A. Khan

MD & CEO, IDBI Intech Ltd.

Future of Banking in the Digital World

"In order to grow in the evolving digital world, banks have to be fully digital. This means more than just paying lip-service in the form of Internet banking and mobile banking. It means embracing digital thinking, enabling scalability, enhancing customer analytics and delivering services directly to customers at a time and place that suits them.

Digital Transformation driven by artificial Intelligent and cloud computing have the potential to transform both front office and back office operations and provide the required agility and elasticity to meet the growing customer expectations."

(Source: Interview of M. A. Khan with Governance Now of Sri Adhikari Brothers. Date: 14th July 2017)